Wednesday, December 19

Behind the Shell: The true story of Conch


Conch season is in full effect right now in Cayman and i feel its time the world becomes acquainted with this mysterious creature of the sea.


Conch pronounced 'Konk', is a marine snail found in the waters of Atlantic and holds a special place to all Caymanians as a food source. Conch live in shells averaging 8-14 inches in length and can be found generally inside the reef areas of Cayman.


Conch season started on November 1st and and continues until April 30th, 2008. Some quick info on rules and regulations for taking conch:


Conch may not be taken from any of the marine protected areas around the three islands, including the recently introduced Wildlife Interaction Zones.

The legal catch limit for conch taken from the open zones is five per person or 10 per boat, per day, whichever is less. Removing more than the prescribed limit is an offence.

It is also against the law for anyone to receive or purchase more than five conchs taken from Cayman waters in any one day.


Stew Conch, Conch fritters, Marinated conch, and conch salad are just some of the different ways one can consume this animal. My personal favorite is the Stew Conch.

Monday, December 17

Happy Holidays from the reservations elves!

Season's greetings to all of our lovely guests, friends and future guests from The Reef Reservations Elves!!

We decided to send you a little cheer from Cayman, please click on the following link:
http://www.elfyourself.com/?id=1484588312

We hope you have a wonderful, safe and fun holiday season!!

Linda, Sandra, Brian and Penny !

Friday, December 14

The Reef - feels like family

Many of our past guests vividly remember the warmth and unique humour of Phil Maguire, our Restaurant Manager from 2002 through 2006. Phil was recently visiting and came to our annual staff Christmas party. I thought I'd share his letter to our inimitable Resort Manager, Mr. Lawrence Haughton... the bold highlights are mine :

Mr. Lawrence,
I'd like to thank you very much for your kind invitation to the staff party last week. It was certainly most enjoyable. It was like stepping back in time. But having been away for the better part of a year gave me a somewhat clearer view of what has been achieved at the Reef.
Practically every management guru who has ever been published stresses the need for team-building. In itself it's a worthy concept but too many leaders/managers pay mere lip-service to the idea. I'm firmly convinced that at the Reef you have left the notion of team-building far behind and instead have managed to create a Family.
I was observing how different people interacted at the party last week, both during the presentations and either side of them, and it struck me that the genuine warmth and regard that people from a variety of different backgrounds appeared to have for each other would not be matched or bettered in too many other establishments.
Seriously, I think you have achieved something pretty unique, and the end result is clearly greater than the sum of the individual parts.
Long may it continue. !

One could say this is the "touchy feely" and intangible part of the business, but it is very, very real and vitally important to treat your staff like family, as they will then treat guests not just as VIPs, but as an extension of that family.

I'm sitting here typing this in a seminar at a conference on resort marketing, but haven't heard anyone talk about "family" yet :)

Wednesday, December 12

Cayman is a birdwatcher’s paradise


The following article is from FUN NEWS which is a local paper that is periodically released from Caymans own Barefoot Man who performs exclusively at The Reef Resort. For a complete listing of his performance schedule click here.

The Cayman Islands offer some unique opportunities for the popular hobby of birdwatching, as they are host to a surprisingly wide range of resident birds. They also act as a staging post for many migratory birds and other occasional visitors. Cayman is particularly fascinating for the study of wildlife, as species long resident on one island can evolve slightly differently from their mainland counterparts, and develop characteristics not seen anywhere else.

The first studies of birds found in Cayman were published by C.B.C. Cory in 1886, but were restricted to descriptions of birds found in Grand Cayman at that time. Numerous brief visits by ornithologists then followed. Then in 1982, Patricia Bradley came to live in Grand Cayman and began to put together comparative monthly records of bird sightings on all three islands. Her highly regarded field guide Birds of the Cayman Islands (now in its second edition) describes the biogeography of the area, and gives details of the history of bird settlement and migration. Full bird descriptions are provided, with colour pictures by Yves-Jacques Rey-Millet and the author.
International experts also visit Cayman to study its bird life, some under the auspices of the National Trust for the Cayman Islands’ Visiting Scientists Programme. In 1994, for example, Nedra Klein from the American Museum of Natural History arrived to conduct a study of local Tanagers, Warblers and Bananaquits. In 1997, Betty Ann Schreiber also helped conduct the survey on the Red-footed Booby Pond on Little Cayman.

The National Trust organizes regular birdwatching activities conducted by local ornighologists and avid bird enthusiasts. Weekends often see members gathering at a selected location, usually in the Botanic Park, for a field trip. Check our Calendar of Events for the latest activities.
The Cayman Islands Bird Club has very supportive of the work of the Trust, and has made some substantial contributions to the greater understanding of local avifauna (birds). Members have also assisted with the census conducted on the range and population of Cayman Islands Parrots, and have constructed a comprehensive list of birds sighted at The Governor Michael Gore Bird Sanctuary.

Some of the most important locations for birdwatching in Cayman are held in trust for the people of the islands. These include the Queen Elizabeth II Botanic Park, the Mastic Reserve, the Cayman Brac Parrot Reserve, and the Little Cayman Booby Pond Nature Reserve. Rare and endangered birds also find sanctuary in the Salina Reserve and the Central Mangrove Wetland. Other interesting and protected sites include Meagre Bay Pond in Pease Bay, Colliers Pond in East End, Vulgunners Pond and Palmetto Pond at Barkers in West Bay, and islanders’ own gardens. An astonishing variety of birds can be seen right outside the window of island residences. Several native species have become quite happy to live in built up areas, and can been seen feeding on garden plants and insects. To date, a total of 219 different species (both resident and migrant) have been recorded.

For “would be” birdwatchers, very little skill or equipment is necessary to begin this intriguing pastime. A good pair of binoculars is recommended and a field guide to assist in identifying the birds spotted is helpful. The best time for birdwatching is either early in the morning or late in the afternoon. Just remember that birds depend on their habitat for everything, so on field trips (especially to Reserves and Sanctuaries) take nothing out and leave nothing behind. If you should see a bird you believe has not been previously recorded, make careful notes about when and where you view and at what time. Take a photograph if possible, then contact the Bird Club. Every birdwatcher is a potential discoverer!

Tuesday, December 11

The Reef Reservations goes seven days per week

Who said things move on "island time" down here ? Not us, that's for sure. At The Reef, we've always been proud of how very responsive we are to customer calls and emails.

Now, we've grown to the stage where can take it one stage further, so whilst our reservations office core hours continue to be Monday to Friday 8:30-5:30 EST, we now have reservations staff coming in seven days per week (for a few hours per day on Saturday and Sunday), and at all other times calls to our toll free number (888) 232-0541 will be answered instead of just going to voicemail.

This means that a) all emails will be responded to within no more than 24 hours, and b) calls for routine reservations etc can be made seven days per week from 7am to 11pm, with more detailed or complex requests being taken for response by the reservations team during their hours.

Another small way we are continually "taking it to the next level"

Retreat to the East



As if you needed more reasons to come and visit us folks out here on the East Side.

The Department of Tourism has partnered with several business and attractions in the area to come up with the new "Discover the East" adventure card. For US$16.00 you have free access to both The Botanic Park and Pedro St James historic park. This in itself would make the card a great value, but the benefits don't stop there.


Cardholders also receive special discounts at participating retailers such as The Mission House, Pirates Caves, Lighthouse Restaurant, Vivines Kitchen, Ocean Frontiers, Over The Edge restaurant and many more.

Adventure cards can be purchased here at The Reef and there will be more info on this promotion as it becomes available.

Wednesday, December 5

Jazz Fest (Saturdays Finale)



The final show of the three day festival was from all accounts the best as each artist gave an outstanding performance and kept the audience well entertained into the night.

I attended Saturdays show with Penny Young from our member services department who some of our owners should be familiar with. Below is her review of the show:


They say, "save the best for last" and they surely did as this show was a treat for both jazz and r & b lovers. It was absolutely incredible. Cayman's own songbird "KK Allese" started off the night with a mix of r & b and reggae. She is a great local talent and trust me when i say that she will be internationally known, not too long from now. After KK came jazz man Mike Phillips who is a superb musician and a great entertainer. At one point he actually held a single note for over 4 minutes!


After a wait of about 25 minutes the crowd was starting to get a little restless and that's when the top guns came out. Brian McKnight came out onto the stage and immediately the crowd was rocking. He performed many of his classic hits such as "Anytime", "The Only One for me", "The Last Cry". At one point he brought out his two sons on stage to sing a couple of tunes.


Joe came on stage in the middle of Brian McKnight's set and performed his big hits that had the ladies going crazy. Songs like "I wanna know" and "All the things" were real crowd pleasers and continued the energy from Brian's set.


Gospel star Bebe Winans came on next. After about two songs he got together with Brian McKnight and Joe to perform their song "Home"


Brian McKnight closed the show with his hit "Back at One". Fireworks then followed, capping off a great show and a successful weekend.

I have to agree with Penny as i was blown away by the performances and the level of energy that each artist brought to the stage. Put Jazz Fest 2008 on your calenders now!

Sunday, December 2

Freezing in New York State !

An old saying goes... "be careful of what you wish for, you might just get it".

It is no secret that anyone in Caribbean tourism wishes for the early onset of Winter and some snows in the North East, as nothing makes people hanker more for some winter warmth in the Caribbean.

So...last night I arrive after 11pm in New York and, after navigating (somehow!) my rental car up the various parkways to my hotel upstate, it was in the 20s when I walked into the hotel.

No problem, I can wrap up warm... then this morning, snow was dumped all over the place and the roads are a mess....no idea how to get to my conference now :)

Ah well, called home, and the temperature is in the 80s as usual.... me wanna go home ! :)